Get the Support You Need with BookMandee's Help & Support

We’re here to assist you with any questions or concerns you may have. Whether you need help navigating the platform, resolving an issue, or have general inquiries, our dedicated team is committed to providing you with the support you need. Let’s get started!

How can I create an account on BookMandee?

To create an account on BookMandee, simply click on the ‘Login/Register’ icon-menu on the top and follow the prompts to enter your information, including your name, email address, and password. Once registered, you’ll have access to all the features of BookMandee, including buying and selling old books.

How do I reset my password if I forget it?

If you forget your password, you can reset it by clicking on the ‘Forgot Password’ link on the login page. Enter your email address, and we’ll send you a link to reset your password. Follow the instructions in the email to create a new password and regain access to your account.

How can I search for specific old books on BookMandee?

You can search for specific old books on this portal by using the search filter located at the homepage and every category/subcategory page. Simply enter the title, author, or keywords related to the book you’re looking for, and it will provide you with relevant results.

Can I sell old books that are not in English on BookMandee?

Yes, you can sell old books in any language on BookMandee. Simply create a book-ad for your book and provide all the necessary information, including the language it’s written in. This will help potential buyers find your book more easily.

How do I contact a seller if I have questions about a book?

You can contact a seller through your user account that has a messaging window where you can send a message directly to the seller to ask any questions you may have about the book.

Are there any fees for buying old books on BookMandee?

As of now, BookMandee does not charge any fees for buying old books. You only pay the price listed by the seller, directly to him/her.

What should I do if I receive a damaged book?

To be on the safer side, do not accept a damaged book in the first place. Talk to the seller about it in the first place to discuss a resolution.

Can I return a book if I change my mind after purchasing it?

Before making a purchase, we recommend talking to the seller to understand this possibility in case you need to return a book. As a platform, it is not up to us to facilitate such an exchange.

Are there any restrictions on the types of old books I can sell on BookMandee?

BookMandee allows users to sell a wide variety of old, second hand books, including fiction, non-fiction, textbooks, and more. However, we do not allow the sale of illegal or prohibited items. Please review our terms of service for more information.

How do I edit or delete a book-ad?

You can edit or delete a book-ad by going to your account dashboard. Here, you’ll find options to edit or delete your book-ads as needed.

Can I negotiate the price with a seller before making a purchase?

Yes, you can negotiate the price with a seller before making a purchase. Simply contact the seller via the messaging system and discuss your offer. Keep in mind that sellers may or may not be willing to negotiate, so be respectful of their decisions.

How long does it take for a seller to meet for the book exchange?

The time it takes to meet a seller after you’ve communicated your interest to buy his/her old books can vary depending on the seller’s location. Typically, you can choose to meet them in 1-2 business days.

How do I delete my BookMandee account?

If you wish to delete your BookMandee account, you can do so by contacting our support team and requesting an account deletion. Keep in mind that deleting your account will permanently remove all your account data and cannot be undone.

Can I book-ad get discarded on BookMandee?

Your Book-ad can get discarded because of one of the following reasons:

  • Inappropriate book ad title
  • Very high price of used books
  • Duplicate book ad, and similar others

Users who will be found violating the terms to use BookMandee platform may be subjected to the following actions:

– Their user accounts will get deleted.

– Legal action against them through the concerned authorities.

If you wish to report any fraudulent activity, you can contact us.